Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

How AI is changing secretaries and administrative assistants, except legal, medical, and executive work

9 of 20 main tasks for this job show up in real AI-use data, so we rate it Amber (some AI use) — 45% when main tasks are weighted. This shows where people already use AI, not whether the job will disappear. How we measure this.

Tasks in this job and recorded AI use

• Conduct searches to find needed information, using such sources as the Internet (main task) — a lot of recorded AI use
• Create, maintain, and enter information into databases (main task) — a lot of recorded AI use
• Use computers for various applications (main task) — a lot of recorded AI use
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs (main task) — some recorded AI use
• Compose, type, and distribute meeting notes, routine correspondence, or reports (main task) — some recorded AI use
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals (main task) — some recorded AI use
• Review work done by others to check for correct spelling and grammar, make sure that company format policies are followed, and recommend revisions (main task) — some recorded AI use
• Prepare conference or event materials (main task) — some recorded AI use
• Schedule and confirm appointments for clients, customers, or supervisors (main task) — some recorded AI use
• Operate office equipment (main task) — no recorded AI use
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents (main task) — no recorded AI use
• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations (main task) — no recorded AI use
• Maintain scheduling and event calendars (main task) — no recorded AI use
• Complete forms following company procedures (main task) — no recorded AI use
• Locate and attach appropriate files to incoming correspondence requiring replies (main task) — no recorded AI use
• Open, read, route, and distribute incoming mail or other materials and answer routine letters (main task) — no recorded AI use
• Make copies of correspondence or other printed material (main task) — no recorded AI use
• Learn to operate new office technologies as they are developed and implemented (main task) — no recorded AI use
• Train and assist staff with computer usage (main task) — no recorded AI use
• Order and dispense supplies (main task) — no recorded AI use
• Develop or maintain internal or external company Web sites — a lot of recorded AI use
• Provide services to customers — some recorded AI use
• Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and make sure accounts are balanced — some recorded AI use
• Coordinate conferences, meetings, or special events — some recorded AI use
• Arrange conference, meeting, or travel reservations for office staff — some recorded AI use
• Perform payroll functions — no recorded AI use
• Establish work procedures or schedules and keep track of the daily work of clerical staff — no recorded AI use
• Prepare and mail checks — no recorded AI use
• Supervise other clerical staff and provide training and orientation to new staff — no recorded AI use
• Manage projects or contribute to committee or team work — no recorded AI use
• Mail newsletters, promotional material, or other information — no recorded AI use

Tasks: O*NET 31.0. AI use: Anthropic Economic Index (exact or close text match).

Your first steps (guidance)

1. Week 1: Open a free AI assistant and say hello. Follow our “Getting started with AI” guide. Ask it one simple question about your work.
2. Week 2: Use AI on one task you do often. Try the prompt for: “Conduct searches to find needed information, using such sources as the Internet”. Try the prompt for: “Create, maintain, and enter information into databases”.
3. Weeks 3–4: Make it a habit. Use AI 3 times a week for 15 minutes. Always check facts, numbers and names yourself.

Tick your own tasks above to get a plan based on what you really do. New to AI? Read our beginner’s guide.

Questions about AI and secretaries and administrative assistants, except legal, medical, and executive

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