Billing Clerks
Official O*NET title: Billing and Posting Clerks (43-3021.00)
Also called: biller, billing accounts representative, billing clerk, billing coordinator, billing specialist
Do you do this at work?
Answer each card — it takes about a minute.
Do you do this at work?
Operate typing, adding, calculating, or billing machines
Swipe right for yes, left for not me. On a keyboard: → yes, ← not me, Z undo. +2 XP per answer.
How AI is changing billing clerks work
3 of 5 measurable main tasks for this job show up in real AI-use data, so we rate it Red (lots of AI use) — 60%. 2 newer tasks are not in the data yet and left out.
This shows where people already use AI, not whether the job will disappear. How we measure this.
Tasks in this job and recorded AI use
- Operate typing, adding, calculating, or billing machines (main task) — some recorded AI use
- Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered (main task) — some recorded AI use
- Verify accuracy of billing data and revise any errors (main task) — some recorded AI use
- Keep records of invoices and support documents (main task) — no recorded AI use
- Create billing documents, shipping labels, credit memorandums, or credit forms (main task) — too new for the AI data
- Perform general administrative tasks (main task) — too new for the AI data
- Contact customers to obtain or relay account information (main task) — no recorded AI use
- Resolve discrepancies in accounting records — some recorded AI use
- Consult sources — some recorded AI use
- Review documents — some recorded AI use
- Review compiled data on operating costs and revenues to set rates — no recorded AI use
- Answer inquiries regarding rates, routing, or procedures — too new for the AI data
- Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand — no recorded AI use
- Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services — no recorded AI use
- Compile reports of cost factors — too new for the AI data
- Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents — no recorded AI use
- Perform bookkeeping work — no recorded AI use
- Monitor equipment to make sure proper operation — no recorded AI use
- Update manuals when rates, rules, or regulations are amended — no recorded AI use
- Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment — no recorded AI use
- Compare previously prepared bank statements with canceled checks and reconcile discrepancies — no recorded AI use
- Route statements for mailing or over-the-counter delivery to customers — no recorded AI use
- Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary — too new for the AI data
- Post stop-payment notices to prevent payment of protested checks — no recorded AI use
- Verify signatures and required information on checks — no recorded AI use
- Fix minor problems — no recorded AI use
Tasks: O*NET 31.0. AI use: Anthropic Economic Index (exact or close text match).
Your first steps (guidance)
- Week 1: Open a free AI assistant and say hello. Follow our “Getting started with AI” guide. Ask it one simple question about your work.
- Week 2: Use AI on one task you do often. Try the prompt for: “Operate typing, adding, calculating, or billing machines”. Try the prompt for: “Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered”.
Tick your own tasks above to get a plan based on what you really do. The first 2 weeks are free; Premium (coming soon) adds weeks 3–12. New to AI? Read our beginner’s guide.
Questions about AI and billing clerks
Will AI replace billing clerks?
Our data can’t predict job losses, and we don’t try to. What it does show: 3 of the 7 main tasks for this job match tasks people already use AI for (Anthropic Economic Index), giving a Red rating (lots of AI use). Using AI on a task is not the same as AI doing the whole job, and 15 of the 26 listed tasks show no recorded AI use yet.
Which billing clerk tasks is AI used for most?
In the data, the most AI use among this job’s tasks is for: operate typing, adding, calculating, or billing machines; prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered; resolve discrepancies in accounting records.
Which billing clerk tasks show little or no AI use?
For example: keep records of invoices and support documents; contact customers to obtain or relay account information; review compiled data on operating costs and revenues to set rates. These are good places to keep building your own skills.
How does this job compare to others?
In Microsoft Research’s “Working with AI” study, this job’s AI applicability score is equal to or higher than 75% of the occupations they scored. That measures overlap with AI chat use, not risk of job loss.
How can a billing clerk start learning AI?
Start small: open a free AI assistant, try it on one task you do often, and always check facts and numbers yourself. The plan on this page is guidance, not professional advice.
See how this job ranks
This job isn’t ranked: it has fewer than 8 main tasks we can measure, or its rating is an estimate.
Related jobs
- Will AI change office supervisors?
- Will AI change switchboard operators?
- Will AI change telephone operators?
- Will AI change debt collectors?
- Will AI change bookkeepers?
- Will AI change casino cashiers?
- Will AI change customer service representatives?
- Will AI change insurance claims clerks?
- Will AI change office clerks?
- Will AI change credit checkers and clerks?
- See all jobs