Bank Tellers

How AI is changing bank tellers work

1 of 19 measurable main tasks for this job show up in real AI-use data, so we rate it Green (little AI use yet) — 5%.

This shows where people already use AI, not whether the job will disappear. How we measure this.

Tasks in this job and recorded AI use

• Identify transaction mistakes when debits and credits do not balance (main task) — some recorded AI use
• Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines (main task) — no recorded AI use
• Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips (main task) — no recorded AI use
• Monitor bank vaults to make sure cash balances are correct (main task) — no recorded AI use
• Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds (main task) — no recorded AI use
• Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank (main task) — no recorded AI use
• Enter customers' transactions into computers to record transactions and issue computer-generated receipts (main task) — no recorded AI use
• Examine checks for endorsements and to verify other information (main task) — no recorded AI use
• Resolve problems or discrepancies concerning customers' accounts (main task) — no recorded AI use
• Prepare and verify cashier's checks (main task) — no recorded AI use
• Process transactions (main task) — no recorded AI use
• Answer telephones and assist customers with their questions (main task) — no recorded AI use
• Carry out special services for customers (main task) — no recorded AI use
• Sort and file deposit slips and checks (main task) — no recorded AI use
• Receive and count daily inventories of cash, drafts, and travelers' checks (main task) — no recorded AI use
• Order a supply of cash to meet daily needs (main task) — no recorded AI use
• Arrange monies received in cash boxes and coin dispensers according to denomination (main task) — no recorded AI use
• Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due (main task) — no recorded AI use
• Explain, promote, or sell products or services (main task) — no recorded AI use
• Compute financial fees, interest, and service charges — some recorded AI use
• Count, verify, and post armored car deposits — no recorded AI use
• Obtain and process information required for the provision of services — no recorded AI use
• Perform clerical tasks — no recorded AI use
• Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items — no recorded AI use
• Process and maintain records of customer loans — no recorded AI use
• Quote unit exchange rates, following daily international rate sheets or computer displays — no recorded AI use
• Issue checks to bond owners in settlement of transactions — no recorded AI use
• Inform customers about foreign currency regulations and compute transaction fees for currency exchanges — no recorded AI use

Tasks: O*NET 31.0. AI use: Anthropic Economic Index (exact or close text match).

Your first steps (guidance)

1. Week 1: Open a free AI assistant and say hello. Follow our “Getting started with AI” guide. Ask it one simple question about your work.
2. Week 2: Use AI on one task you do often. Try the prompt for: “Identify transaction mistakes when debits and credits do not balance”. Try the prompt for: “Compute financial fees, interest, and service charges”.

Tick your own tasks above to get a plan based on what you really do. The first 2 weeks are free; Premium (coming soon) adds weeks 3–12. New to AI? Read our beginner’s guide.

Questions about AI and bank tellers

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