Ushers and Ticket Takers
Official O*NET title: Ushers, Lobby Attendants, and Ticket Takers (39-3031.00)
Also called: lobby attendant, theater attendant, theatre usher, ticket attendant, ticket taker
Do you do this at work?
Answer each card — it takes about a minute.
Do you do this at work?
Maintain order and make sure adherence to safety rules
Swipe right for yes, left for not me. On a keyboard: → yes, ← not me, Z undo. +2 XP per answer.
How AI is changing ushers and ticket takers work
1 of 11 measurable main tasks for this job show up in real AI-use data, so we rate it Green (little AI use yet) — 9%.
This shows where people already use AI, not whether the job will disappear. How we measure this.
Tasks in this job and recorded AI use
- Maintain order and make sure adherence to safety rules (main task) — some recorded AI use
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events (main task) — no recorded AI use
- Clean facilities (main task) — no recorded AI use
- Provide assistance with patrons' special needs (main task) — no recorded AI use
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued (main task) — no recorded AI use
- Refuse admittance to undesirable persons or persons without tickets or passes (main task) — no recorded AI use
- Guide patrons to exits or provide other instructions or assistance in case of emergency (main task) — no recorded AI use
- Greet patrons attending entertainment events (main task) — no recorded AI use
- Search for lost articles or for parents of lost children (main task) — no recorded AI use
- Settle seating disputes or help solve other customer concerns (main task) — no recorded AI use
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions (main task) — no recorded AI use
- Lead tours and answer visitors' questions about the exhibits — some recorded AI use
- Count and record number of tickets collected — some recorded AI use
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances — no recorded AI use
- Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter — no recorded AI use
- Manage inventory or sale of artist merchandise — no recorded AI use
- Assist patrons in finding seats, lighting the way with flashlights, if necessary — no recorded AI use
- Schedule or manage staff — no recorded AI use
- Page individuals wanted at the box office — no recorded AI use
- Manage informational kiosks or displays of event signs or posters — no recorded AI use
- Give door checks to patrons who are temporarily leaving establishments — no recorded AI use
- Work with others to change advertising displays — no recorded AI use
- Distribute programs to patrons — no recorded AI use
Tasks: O*NET 31.0. AI use: Anthropic Economic Index (exact or close text match).
Your first steps (guidance)
- Week 1: Open a free AI assistant and say hello. Follow our “Getting started with AI” guide. Ask it one simple question about your work.
- Week 2: Use AI on one task you do often. Try the prompt for: “Maintain order and make sure adherence to safety rules”. Try the prompt for: “Lead tours and answer visitors' questions about the exhibits”.
Tick your own tasks above to get a plan based on what you really do. The first 2 weeks are free; Premium (coming soon) adds weeks 3–12. New to AI? Read our beginner’s guide.
Questions about AI and ushers and ticket takers
Will AI replace ushers and ticket takers?
Our data can’t predict job losses, and we don’t try to. What it does show: 1 of the 11 main tasks for this job match tasks people already use AI for (Anthropic Economic Index), giving a Green rating (little AI use yet). Using AI on a task is not the same as AI doing the whole job, and 20 of the 23 listed tasks show no recorded AI use yet.
Which usher tasks is AI used for most?
In the data, the most AI use among this job’s tasks is for: lead tours and answer visitors' questions about the exhibits; maintain order and make sure adherence to safety rules; count and record number of tickets collected.
Which usher tasks show little or no AI use?
For example: sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events; clean facilities; provide assistance with patrons' special needs. These are good places to keep building your own skills.
How does this job compare to others?
In Microsoft Research’s “Working with AI” study, this job’s AI applicability score is equal to or higher than 74% of the occupations they scored. That measures overlap with AI chat use, not risk of job loss.
How can a usher start learning AI?
Start small: open a free AI assistant, try it on one task you do often, and always check facts and numbers yourself. The plan on this page is guidance, not professional advice.
See how this job ranks
Ushers and Ticket Takers ranks #479 of 572 jobs for the share of main tasks with AI use (#1 = most), and #18 of 23 in Personal Care & Services.
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