Tax Examiners and Revenue Agents
Official O*NET title: Tax Examiners and Collectors, and Revenue Agents (13-2081.00)
Also called: city tax auditor, collections specialist, revenue agent, revenue collector, revenue officer
Do you do this at work?
Answer each card — it takes about a minute.
Do you do this at work?
Answer questions from taxpayers and assist them in completing tax forms
Swipe right for yes, left for not me. On a keyboard: → yes, ← not me, Z undo. +2 XP per answer.
How AI is changing tax examiners and revenue agents work
2 of 6 measurable main tasks for this job show up in real AI-use data, so we rate it Amber (some AI use) — 33%.
This shows where people already use AI, not whether the job will disappear. How we measure this.
Tasks in this job and recorded AI use
- Answer questions from taxpayers and assist them in completing tax forms (main task) — some recorded AI use
- Talk with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns (main task) — some recorded AI use
- Send notices to taxpayers when accounts are delinquent (main task) — no recorded AI use
- Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment (main task) — no recorded AI use
- Maintain records for each case (main task) — no recorded AI use
- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation (main task) — no recorded AI use
- Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information — some recorded AI use
- Collect taxes from individuals or businesses according to prescribed laws and regulations — no recorded AI use
- Determine appropriate methods of debt settlement — no recorded AI use
- Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation — no recorded AI use
- Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems — no recorded AI use
- Impose payment deadlines on delinquent taxpayers and monitor payments to make sure that deadlines are met — no recorded AI use
- Direct service of legal documents — no recorded AI use
- Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law — no recorded AI use
- Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties — no recorded AI use
- Review selected tax returns to determine the nature and extent of audits to be performed on them — no recorded AI use
- Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions — no recorded AI use
- Participate in informal appeals hearings on contested cases from other agents — no recorded AI use
- Prepare briefs and assist in searching and seizing records to prepare charges and documentation for court cases — no recorded AI use
- Enter tax return information into computers for processing — no recorded AI use
- Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings — no recorded AI use
Tasks: O*NET 31.0. AI use: Anthropic Economic Index (exact or close text match).
Your first steps (guidance)
- Week 1: Open a free AI assistant and say hello. Follow our “Getting started with AI” guide. Ask it one simple question about your work.
- Week 2: Use AI on one task you do often. Try the prompt for: “Answer questions from taxpayers and assist them in completing tax forms”. Try the prompt for: “Talk with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns”.
Tick your own tasks above to get a plan based on what you really do. The first 2 weeks are free; Premium (coming soon) adds weeks 3–12. New to AI? Read our beginner’s guide.
Questions about AI and tax examiners and revenue agents
Will AI replace tax examiners and revenue agents?
Our data can’t predict job losses, and we don’t try to. What it does show: 2 of the 6 main tasks for this job match tasks people already use AI for (Anthropic Economic Index), giving a Amber rating (some AI use). Using AI on a task is not the same as AI doing the whole job, and 18 of the 21 listed tasks show no recorded AI use yet.
Which tax examiner tasks is AI used for most?
In the data, the most AI use among this job’s tasks is for: maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information; answer questions from taxpayers and assist them in completing tax forms; talk with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
Which tax examiner tasks show little or no AI use?
For example: send notices to taxpayers when accounts are delinquent; notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment; maintain records for each case. These are good places to keep building your own skills.
How does this job compare to others?
In Microsoft Research’s “Working with AI” study, this job’s AI applicability score is equal to or higher than 96% of the occupations they scored. That measures overlap with AI chat use, not risk of job loss.
How can a tax examiner start learning AI?
Start small: open a free AI assistant, try it on one task you do often, and always check facts and numbers yourself. The plan on this page is guidance, not professional advice.
See how this job ranks
This job isn’t ranked: it has fewer than 8 main tasks we can measure, or its rating is an estimate.
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