Lodging Managers

How AI is changing lodging managers work

3 of 22 main tasks for this job show up in real AI-use data, so we rate it Green (little AI use so far) — 14% when main tasks are weighted. This shows where people already use AI, not whether the job will disappear. How we measure this.

Tasks in this job and recorded AI use

• Develop and put in place policies and procedures for the operation of a department or establishment (main task) — some recorded AI use
• Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints (main task) — some recorded AI use
• Train staff members (main task) — some recorded AI use
• Participate in financial activities (main task) — no recorded AI use
• Confer and cooperate with other managers to make sure coordination of hotel activities (main task) — no recorded AI use
• Greet and register guests (main task) — no recorded AI use
• Monitor the revenue activity of the hotel or facility (main task) — no recorded AI use
• Manage and maintain temporary or permanent lodging facilities (main task) — no recorded AI use
• Observe and monitor staff performance to make sure efficient operations and adherence to facility's policies and procedures (main task) — no recorded AI use
• Coordinate front-office activities of hotels or motels, and resolve problems (main task) — no recorded AI use
• Inspect guest rooms, public areas, and grounds for cleanliness and appearance (main task) — no recorded AI use
• Assign duties to workers, and schedule shifts (main task) — no recorded AI use
• Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted (main task) — no recorded AI use
• Interview and hire applicants (main task) — no recorded AI use
• Purchase supplies, and arrange for outside services (main task) — no recorded AI use
• Collect payments and record data pertaining to funds and expenditures (main task) — no recorded AI use
• Prepare required paperwork pertaining to departmental functions (main task) — no recorded AI use
• Show, rent, or assign accommodations (main task) — no recorded AI use
• Perform marketing and public relations activities (main task) — no recorded AI use
• Organize and coordinate the work of staff and convention staff for meetings to be held at a particular facility (main task) — no recorded AI use
• Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry (main task) — no recorded AI use
• Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment (main task) — no recorded AI use
• Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions — some recorded AI use
• Book tickets for guests for local tours and attractions — no recorded AI use

Tasks: O*NET 31.0. AI use: Anthropic Economic Index (exact or close text match).

Your first steps (guidance)

1. Week 1: Open a free AI assistant and say hello. Follow our “Getting started with AI” guide. Ask it one simple question about your work.
2. Week 2: Use AI on one task you do often. Try the prompt for: “Develop and put in place policies and procedures for the operation of a department or establishment”. Try the prompt for: “Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints”.
3. Weeks 3–4: Make it a habit. Use AI 3 times a week for 15 minutes. Always check facts, numbers and names yourself.

Tick your own tasks above to get a plan based on what you really do. New to AI? Read our beginner’s guide.

Questions about AI and lodging managers

Related jobs

• Will AI change tour guides and escorts?
• Will AI change travel agents?
• See all jobs