Insurance Sales Agents
Official O*NET title: Insurance Sales Agents (41-3021.00)
Also called: insurance agent, insurance broker, insurance sales agent, sales agent, sales associate
Do you do this at work?
Answer each card — it takes about a minute.
Do you do this at work?
Customize insurance programs to suit individual customers, often covering a variety of risks
Swipe right for yes, left for not me. On a keyboard: → yes, ← not me, Z undo. +2 XP per answer.
How AI is changing insurance sales agents work
4 of 14 measurable main tasks for this job show up in real AI-use data, so we rate it Amber (some AI use) — 29%.
This shows where people already use AI, not whether the job will disappear. How we measure this.
Tasks in this job and recorded AI use
- Customize insurance programs to suit individual customers, often covering a variety of risks (main task) — some recorded AI use
- Develop marketing strategies to compete with other individuals or companies who sell insurance (main task) — some recorded AI use
- Talk with clients to obtain and provide information when claims are made on a policy (main task) — some recorded AI use
- Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage (main task) — some recorded AI use
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies (main task) — no recorded AI use
- Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans (main task) — no recorded AI use
- Perform administrative tasks (main task) — no recorded AI use
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients (main task) — no recorded AI use
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries (main task) — no recorded AI use
- Contact underwriter and submit forms to obtain binder coverage (main task) — no recorded AI use
- Select company that offers type of coverage requested by client to underwrite policy (main task) — no recorded AI use
- Make sure that policy requirements are fulfilled (main task) — no recorded AI use
- Calculate premiums and establish payment method (main task) — no recorded AI use
- Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts (main task) — no recorded AI use
- Explain necessary bookkeeping requirements for customer to put in place and provide group insurance program — some recorded AI use
- Install bookkeeping systems and resolve system problems — some recorded AI use
- Monitor insurance claims to make sure they are settled equitably for both the client and the insurer — no recorded AI use
- Plan and oversee incorporation of insurance program into bookkeeping system of company — no recorded AI use
- Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk — no recorded AI use
Tasks: O*NET 31.0. AI use: Anthropic Economic Index (exact or close text match).
Your first steps (guidance)
- Week 1: Open a free AI assistant and say hello. Follow our “Getting started with AI” guide. Ask it one simple question about your work.
- Week 2: Use AI on one task you do often. Try the prompt for: “Customize insurance programs to suit individual customers, often covering a variety of risks”. Try the prompt for: “Develop marketing strategies to compete with other individuals or companies who sell insurance”.
Tick your own tasks above to get a plan based on what you really do. The first 2 weeks are free; Premium (coming soon) adds weeks 3–12. New to AI? Read our beginner’s guide.
Questions about AI and insurance sales agents
Will AI replace insurance sales agents?
Our data can’t predict job losses, and we don’t try to. What it does show: 4 of the 14 main tasks for this job match tasks people already use AI for (Anthropic Economic Index), giving a Amber rating (some AI use). Using AI on a task is not the same as AI doing the whole job, and 13 of the 19 listed tasks show no recorded AI use yet.
Which insurance sales agent tasks is AI used for most?
In the data, the most AI use among this job’s tasks is for: customize insurance programs to suit individual customers, often covering a variety of risks; explain necessary bookkeeping requirements for customer to put in place and provide group insurance program; develop marketing strategies to compete with other individuals or companies who sell insurance.
Which insurance sales agent tasks show little or no AI use?
For example: sell various types of insurance policies to businesses and individuals on behalf of insurance companies; explain features, advantages, and disadvantages of various policies to promote sale of insurance plans; perform administrative tasks. These are good places to keep building your own skills.
How does this job compare to others?
In Microsoft Research’s “Working with AI” study, this job’s AI applicability score is equal to or higher than 75% of the occupations they scored. That measures overlap with AI chat use, not risk of job loss.
How can a insurance sales agent start learning AI?
Start small: open a free AI assistant, try it on one task you do often, and always check facts and numbers yourself. The plan on this page is guidance, not professional advice.
See how this job ranks
Insurance Sales Agents ranks #274 of 572 jobs for the share of main tasks with AI use (#1 = most), and #11 of 18 in Sales & Retail.
Related jobs
- Will AI change retail supervisors and store managers?
- Will AI change sales team supervisors?
- Will AI change cashiers?
- Will AI change counter and rental clerks?
- Will AI change parts salespersons?
- Will AI change retail sales assistants?
- Will AI change service sales representatives?
- Will AI change insurance claims clerks?
- Will AI change customer service representatives?
- Will AI change personal financial advisors?
- See all jobs